News

1st Jul

IMPORTANT PRACTICE CLOSURE INFORMATION

Practice Closure for Staff Training
 
From 12:30 to 18:30 on Tuesday 16th July 2024, this practice will be closed for important clinical education and training purposes.
 
Emergency cover will be provided, please telephone 111 to access these services:
• Telephone Triage
• Face-to-face appointments at Drovers House in Bury St Edmunds
 
Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.
Cashless
22nd May

Cashless Practice coming soon...

IMPORTANT NOTICE

THE PRACTICE WILL BE GOING CASHLESS AND WE WILL ONLY BE ACCEPTING CARD PAYMENTS 1st JULY 2024.

THIS MEANS AS FROM 1st JULY 2024 THE DISPENSARY WILL NO LONGER BE ACCEPTING CASH PAYMENTS.

 

Thank you for your understanding.

 

22nd Apr

IMPORTANT NOTICE

Practice Closure for Staff Training
 
From 12:30 to 18:30 on Tuesday 30th April 2024, this practice will be closed for important clinical education and training purposes.
 
Emergency cover will be provided, please telephone 111 to access these services:
• Telephone Triage
• Face-to-face appointments at Drovers House in Bury St Edmunds
 
Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.
Anima
11th Jan

Introducing 'Anima' - Our New Online Consultation System

Reynard Surgery are pleased to annouce an update to our online service. On Monday 15th January 2024 we will be launching Anima a new system that will be replacing our eConsult service.
 
More information is available on the Anima website patients.animahealth.com. We encourage you to register now ready for our launch date, you only need your email address to do this.
 
Anima seamlessly and confidently integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition.
 
Anima allows our Clinical Triage Team to continue to improve access times by helping us direct you to the most appropriate care for your medical needs. All appointments will continue to be offered according to clinical urgency and need.
22nd Nov 2023

Joint BAAPS/BOMSS statement on surgical tourism

The significant increase in numbers of patients travelling abroad for both aesthetic and bariatric (weight loss) surgery has been linked with consequent serious complications and even deaths. BAAPS and BOMSS, the aesthetic and bariatric UK surgical societies are making this unprecedented joint statement due to our concerns for patient welfare and safety.

Please read the attached statement for more information:

joint_baapsbomss_statement.pdf

Child BLS
6th Jul 2023

Patient Training Opportunity

Suffolk Domestic Abuse
6th Jul 2023

Suffolk Domestic Abuse Helpline

  • Call if you are a survivor of domestic abuse and need advice and support

  • Call if you are concerned about a friend/family member or colleague and need advice

  • Call if you're a professional and need guidance

  • 24/7 helpline access

  • Suffolk DA Helpline - 0800 977 5690

  • 24/7 Web chat function on the website: www.suffolkdahelpline.org.uk

Available for victims, professionals, friends or family

  • Advise to Call 999 if the person feels in danger.

Inform if they are unable to speak or answer questions, stay silent and  press 55 when prompted and the call will be transferred to the police. 

 

DNA Image
21st Apr 2023

March DNA Stats

DURING MARCH 2023
 

WE HAD 96 PATIENTS THAT DID NOT ATTEND THEIR FACE TO FACE APPOINTMENTS.

If you can no longer attend your appointment, please call reception on 01638 552211 or visit our website to use our NEW Live Chat.
live chat
3rd Apr 2023

Our NEW Chat with us live function

If you have a general enquiry you would like answered you can use the “Chat live with us” function found on the home page of our website.

Please note, this is not for medical advice and is not manned by clinical staff.

1st Mar 2023

Direct dispensary telephone number no longer in use

Following a telephone upgrade at the practice we no longer have the dispensary telephone number of 01638 750074. You will need to call 01638 552211 and select option 3.

Thank you for your understanding.

CQC Rating
31st Oct 2022

Reynard Surgery celebrates new CQC rating

Data image
5th Apr 2022

Your Data

To view how our practice is processing patient's data, please follow the link to read the 'General Practice Transparency Notice for GPES Data for pandemic planning and research'