AppointmentConsultations are by appointment and can be booked in person at reception or over the telephone during opening hours (8am - 6:30pm).

Patients can now book up to 6 weeks in advance. Please bear this in mind, as not all patients can be seen on the day.

We would like to inform you that currently due to COVID-19 our telephone appointments do not have a time allocation, you will be called as close a possible to your appointment time.

Please be aware that calls may be monitored and recorded for quality assurance and training purposes.

Limited appointments are released on the day for emergencies only and are available from 08:00am each day.

Patient Online Services is now available to use, where you can book your appointments with a GP online. Please come to Reception and register now to be able to access this facility. For more information, visit the link 'online services' under further information.

For patients who find it difficult getting to the surgery within normal surgery times; we offer extended hours on a Wednesday morning from 07:00am to 07.50am

Where possible we try to ensure that you see the GP of your choice.

We do have Practice Nurse appointments also available.

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or who are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note that patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Haverhill, Ipswich, Felixstowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Please talk to our reception staff for more details.


If you cannot attend an appointment, for any reason, please call us as soon as possible in order for us to give the slot to another patient.

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