The White House SurgeryTel: 01638 718177
Reynard SurgeryTel: 01638 552211
Reynard Dispensary: 01638 750074 (between hours 9am - 6pm)
White House Dispensary: 01638 583137 (between hours 9am-12am)
This line is in use for any medication queries that a patient may have. This line is not for ordering prescriptions. Ordering prescriptions will carry on in the normal way.
We dispense medications directly to patients, from both surgeries, if they live more than 1.6km (approximately 1 mile) from a Pharmacy. (This is a government rule, not ours.)
Patients that we are not allowed to dispense medicines to, will be given a prescription to take to a Pharmacy of their choosing.
The Dispensers will be happy to discuss any queries or questions about your medication. A private room is available, should you not want to discuss this in public at the Dispensary hatch, please just ask.
Patient Online Services is now available to use at our Practices. This allows you to request your repeat medication online. If you wish to register for this please come to the Reception with two forms of identification (photo ID and with registered address). For more information, please visit the link 'online services' under further information.
Patients are requested to submit written requests, allowing two full working days for prescriptions to be processed. Please remember to take weekends and bank holidays into account.
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge, for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Automatic exemption applies to patients under the age of 16 and over the age of 60.
Evidence will be requested, by the Dispenser, for all other exemption categories.
If you are unsure whether you are entitled to free prescriptions, pay and ask for a FP57 form from the Dispensary. This must be issued at time of payment, as you cannot get one later. The FP57 tells you about getting a refund.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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